Privacy Policy

Cricket ID — your In Protecting Your Information Our complete commitment

At cricket ID, your personal information is a trust we hold sacred. We never sell your data to third parties under any circumstances, and we use it exclusively to improve the services we provide to you.

Updated: January 2026
SSL secured
12–15 minute read
Written in English
cricket ID's commitment
Your Information Is Never Sold to Third Parties
Transactions secured with SSL encryption
Payment Information Is Not Stored on Servers
Right to delete your information at any time
Compliance with international data protection standards
All information is disclosed transparently
At a glance

Key highlights of cricket ID's Privacy Policy

Here are six key points to know before reading the full details.

What information is collected?

Cricket ID collects only the information needed to provide our services — name, phone number, payment details, and gaming history.

Why is your information used?

Your information is used to manage your account, process payments, provide customer support, and improve our services.

How is your information protected?

Through SSL encryption, firewalls, and regular security audits, cricket ID keeps all your information fully protected.

Third-Party Policy

Cricket ID never sells your information to third parties. It is shared only with the organisations required to operate our services.

Cookie Policy

Cricket ID uses cookies on its website to enhance your experience. You can update your cookie settings at any time.

Your rights

You have the full right to view, correct, or delete your personal information. cricket ID respects and upholds these rights.


1

Introduction & Purpose of This Policy

This Privacy Policy explains how the cricket ID platform (referred to as "we", "cricket ID", or "the Platform") handles the personal information of website and service users ("you" or "the user").

Cricket ID believes your privacy is a fundamental right. We collect only the information genuinely needed to deliver our services, and we store it with the highest level of security.

Important

By using the cricket ID website or services, you automatically agree to this Privacy Policy. If you disagree with any part of this policy, we ask that you refrain from using our services.

This policy has been written in English so that all cricket ID users in Bangladesh can easily understand it. For legal purposes, the English version shall be considered the authoritative text.

2

What information do we collect?

Cricket ID collects only the information that is necessary. Full details are provided below:

2.1 Information Collected at Registration

  • Full name: For account identity verification and payment confirmation.
  • Phone number: For account verification and communication purposes.
  • Date of birth: For age verification (to confirm you are 18+).
  • Email address: For contact and account recovery purposes (if provided).

2.2 Payment Information

During transactions on cricket ID, payment method details (such as bKash/Nagad numbers) are processed temporarily. Complete payment information is never stored on our servers.

2.3 Automatically Collected Information

The following information may be collected automatically while using the cricket ID platform:

Type of Information Purpose Retention Period
IP address Security & Fraud Prevention 90 days
Device Information Platform Optimization 30 days
Gaming History Account records and dispute resolution 2 years
Login History Security Monitoring 60 days
Cookie Information User Experience Session-based
3

How do we use your information?

Cricket ID uses collected information solely for the following purposes:

3.1 Service Operations

  • Creating and managing your account.
  • Processing deposits and withdrawals.
  • Storing and displaying gaming history.
  • Managing bonuses and promotions.

3.2 Security & Protection

  • Detecting and preventing fraudulent activity.
  • Detection of multiple accounts.
  • Preventing unauthorised access to your account.
  • Complying with AML (Anti-Money Laundering) regulations to prevent money laundering.

3.3 Communication & Support

  • Providing customer support and resolving issues.
  • Notifying you of important account updates.
  • Promotional messages (only with your consent).
Our promise

Cricket ID never sells your information to advertisers, data brokers, or any other third parties. All data we hold is used solely to improve your experience with our services.

4

Who is your information shared with?

Cricket ID shares your information only in limited, necessary circumstances. The following outlines who we share it with and why:

4.1 Payment Processors

When processing transactions via bKash, Nagad, and Rocket, only the minimum necessary information is shared with them. These providers have their own privacy policies and operate under financial regulatory authorities.

4.2 Game Providers

Only the minimum information required to operate games is shared with game providers such as Pragmatic Play, NetEnt, and others.

4.3 Law Enforcement Agencies

In cases involving court orders, investigative requirements, or legal obligations, cricket ID may share information with law enforcement authorities.

Sale Prohibited

Cricket ID never sells your personal information to advertising companies, data brokers, or any third party for payment. This is an absolute and non-negotiable policy.

5

Our Security Measures for Data Protection

Cricket ID uses world-class technology to protect your information. Our security framework operates across multiple layers:

5.1 Encryption

All communications on cricket ID are secured with TLS/SSL encryption. You will see "https://" in the website URL, confirming a safe flow of information between your browser and our servers.

5.2 Firewall & Intrusion Detection

Cricket ID's servers are protected by advanced firewalls and intrusion detection systems. Any unusual activity is automatically identified and blocked.

5.3 Regular Security Audits

Third-party security experts regularly audit cricket id's systems. Any vulnerabilities identified are addressed promptly.

Your role

While cricket ID ensures the highest level of security on our end, keeping your password strong and not sharing it with anyone is your responsibility. If you notice any suspicious activity, please contact support immediately.

6

Cookie Policy

Cookies are small data files stored in your browser. cricket id uses several types of cookies:

6.1 Essential Cookies

Without these cookies, the website cannot function properly. They handle tasks such as maintaining your login session and storing security tokens.

6.2 Performance Cookies

This cookie is used to understand which parts of the website are used most. This information helps cricket id improve its services.

6.3 Cookie Controls

You can disable cookies at any time through your browser settings. Please note that doing so may affect the functionality of certain cricket ID features.

7

Your data rights

As a cricket ID user, you have the following rights regarding your personal information:

👁️
Right to Access Your Information

You can request to view all personal information cricket ID holds about you.

✏️
Right to Correct Your Information

You may request corrections to any inaccurate or outdated information.

🗑️
Right to Delete Your Information

In certain circumstances, you may request that your information be permanently deleted.

🚫
Right to Restrict Processing

You may request that the use of your information be restricted to specific purposes.

📦
Right to Data Portability

You can request to download your information in a standard, portable format.

Right to object

You may object to the processing of your information in certain cases.

To exercise your rights

To exercise any of the above rights, please contact cricket ID's customer support. We typically respond within 30 days.

8

Data Retention Period

Cricket ID retains your information only for as long as necessary. Retention periods vary depending on the type of data:

  • Core account information: For the duration your account is active, and 5 years after closure (as required by law).
  • Transaction Records: 7 years from the transaction date (as required by financial regulations).
  • Gaming history: 2 years after account closure.
  • Login Log: 60 days.
  • Customer support conversations: 1 year.

Once the designated retention period expires, cricket id securely deletes or anonymizes your data.

9

Children's Privacy Protection

Cricket ID is a platform strictly for adults (18+). We do not knowingly collect any information from individuals under the age of 18.

A note for parents

If you discover that your child under the age of 18 has created an account on cricket id, please contact our support team immediately. We will promptly close the account and delete all associated data.

10

Privacy Policy Changes

Cricket ID may update this Privacy Policy at any time. For significant changes, 30 days' advance notice will be provided.

Continued use of cricket id after a revised policy is published will be considered your acceptance of the updated policy.

Stay informed of updates

Check the "Last Updated" date at the top of this page. Stay connected with us to be the first to know about any policy changes at cricket ID. For more information, Terms & Conditions Read.

Contact: For any questions or concerns regarding this Privacy Policy, please reach out to cricket ID's 24/7 customer support.

Related Documents

Other important policies from cricket ID

We recommend reading these documents alongside the Privacy Policy.

Join the cricket ID family

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You now have a full understanding of cricket ID's Privacy Policy. Register for free and start enjoying gaming with confidence.

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